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Server & Time

Everade
  • Category: Announcements

    New Server Hardware

GatheringRO has been successfully merged to brand new server hardware.
With that, the game server is now running on the latest generation of hardware available, which gives us a great performance boost in all directions.

We made sure to get rid of bottlenecks that we've noticed on our recent server, but also improved performance overall.

Since our patcher system is now running through our website instead of the old game server, this swap was seamless, without the need to re-install the game client.

 

    SQL Database Performance

A server migration is always a great opportunity to get core software back up to speed with their latest version releases.

But running and maintaining an SQL Database with a vast amount of data bandwith usage can be challenging.
We've invested most of the migration time to improve on core SQL settings, which is the very heart of our game.

Basically everything you do runs through and saves within our SQL database in one way or another.

We will continue to monitor our tweaks to improve our database performance even further, as soon as we've gathered enough live data to do so.

 

    Server Security

We've always given great care to the security of our game server, but there's always room to improve upon security.
That's why we've increased our security standards for our game server, to keep your account and characters safe and sound.

Please don't forget that it's still necessary for you to keep your username and password private and safe. Do not share them with anyone! We will never ask you for your password.

We highly recommend using password managers like LastPass, to create strong passwords without the struggle to remember them.

 

    Server Time

Our heroes failed to stop Time Holder, as he managed to change our server time!

But we think he did a great deed! Not only our base time changed, but we also got rid of daylight saving time.
Everything around Gathering Ragnarok Online is now running on the UTC standard format, instead of GMT+1 (+Daylight Saving Time).
What does that mean?

  1.  Coordinated Universal Time (or UTC) is the primary time standard by which the world regulates clocks and time. It represents both, UTC (+ 0) and GMT (+ 0).
  2. No daylight saving time means, that we will no longer adjust our server time during winter and summer time. It will never change ever again!

Conclusion:
It will be easier for players worldwide to calculate the time difference between the server and your county.
If you live in an area of UTC + 4 (or GMT +4), you're simply running 4 hours ahead of our server time.
More and more countries are getting rid of the daylight saving time recently, while others never used it in the first place. We're glad to support the cause by creating more simple time management in our daily life.

In-Game Events:
Our event triggers (WoE, BG Happy Hours, World Bosses) haven't changed yet!
That means everything starts 2 hours prior than before the server migration took place.

We might adjust all events by 1 or 2 hours in a future update, to compensate for the time change.

Both our Website, and the World Boss timers have been adjusted accordingly to represent the new time base.

 

    WoE Rewards

We've witnessed several players trying to abuse the WoE reward system by feeding kills to friends.
As a result, a handful of player accounts have been temporarily banned and punished additionaly.

At the same time, we've adjusted the WoE reward system, which now punishes feeding accordingly by design.
We also took the time to rebalance some of the base rewards, especially for player kills to fight further against abuse.

Please note that these abuse cases had nothing to do with the recent server downtime.

 

    Important Statement

Details about the server downtime will not be shared, due to several reasons. However:
We've implemented several counter measurements and increased our logging capabilities to silently track down people we haven't catched just yet, or who're already on our radar. ~<3

We have an absolute 0 tolerance policy to cheating and bug abusing. We don't care about your invested time as long as you don't care about us.
Make sure you're aware about our In-Game rules before heading into oblivion. Just because we haven't catched you right away doesn't mean that you escaped punishment.
Always report bugs, exploits and any other kind of abnormal behavior that you encounter, as stated in our rules.
Don't give us a reason to sneak up on you in the first place.

Second chance is considered creating a new account, not unbanning an account that has been permanently banned.
Since permanent cases have been harming the server/economy and player fairness directly, we show as much mercy as they've shown us and the community. The only way to lower your punishment or be released from it entirely, is by filling a private support ticket or a bug report beforehand.

Please note that we do not hand out permanent bans lightly, they're always our last resort.
Punishments are based on: Type of Theft, Total account history, amount of work that has been put into fixing the mess, how much/long the abuse has been taking place and so on. Once you're on our radar, we take the time to invest your account logs several years backwards.

Investigating is always extremely time consuming, which means that other content will be delayed eventualy.
But we take our time to prevent false punishments, and also to understand the core issue, so we can fix it up.

 

We believe that games should be an escape from reality, so show our community that you're better than the real world out there.
Support us by reporting.

Thank your for your understanding, and your support.

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